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Attentive Mobile

Attentive Mobile

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Bazaarvoice

Bazaarvoice

Bazaarvoice is a Software as a Service (SaaS) company that turns social media into social commerce for the world's best global brands by enabling authentic customer-powered marketing. They achieve that by first letting consumers create and share ratings, reviews, questions, answers, and stories about products and brands on client websites. They then syndicate that content across the Web and through the channel to reach shoppers wherever they are. This customer-generated content has a tremendously positive influence on purchase decisions. It is also rich with customer intelligence, which they analyze and provide to their clients so they can make real-time, information-based decisions that affect all aspects of their business — marketing, product R&D, and operations. This strategy of putting customers at the center of your business helps you achieve measurable results across your entire enterprise.
Braze

Braze

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers through interactive conversations across channels that deliver value quickly and continuously.
Deck Commerce

Deck Commerce

Deck Commerce is the leading order management system (OMS) for retailers like New Balance, NETGEAR, and Build-A-Bear. The highly flexible, feature-rich platform automates inventory, transactions, fulfillment, and return workflows – giving retailers the power and efficiency to grow globally and across channels. Deck Commerce OMS enables retailers to curate memorable experiences that turn every customer into their best customer. • Inventory Management: Expose products for sale from any location to the desired order channels to prevent overselling and offer backorders and pre-sales of product. • Order Orchestration: Route orders to the “best” fulfillment location based on your business rules—whether that’s limiting split orders or shipping items from the closest location. • Transaction Processing: Remove the necessity to manually manage orders or any of the supporting steps in the order life cycle. • Store Fulfillment: Enable stores to expose inventory and receive orders to pick, pack, ship, or pickup from the store location, in addition to supporting returns from any location. • Customer Service: Find customer orders efficiently and provide customers with a superior level of service no matter if they just want to know their order status or process a return.
Gladly

Gladly

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage.
Gorgias

Gorgias

Gorgias is a customer support helpdesk specially designed for Shopify stores
Klaviyo

Klaviyo

Klaviyo powers smarter digital relationships, making it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes. Klaviyo’s modern and intuitive SaaS platform enables business users of any skill level to harness their first-party data from more than 350 integrations to send the right message at the right time across email, SMS, and push notifications. Innovative businesses like Good American, Taylor Made, Skims, Stanley 1913 and more than 143,000 other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms.
Recharge

Recharge

Recharge is the leading subscription management solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge’s subscription billing and payment management solutions are designed to help merchants grow by increasing revenue and customer lifetime value while reducing operating costs and churn. Recharge powers subscriptions for more than 50 million subscribers across 15,000 merchants, including fast-growing brands such as Verve Coffee, Bokksu, Who Gives A Crap, Bite, Keap Candles, and Bumpin Blends. For more information, visit https://rechargepayments.com/.
Shopify Plus

Shopify Plus

Shopify Plus gives you a multi-channel platform with unmatched scalability so you can grow your business, instead of worrying about your website.
Two Boxes

Two Boxes

We pride ourselves on building the world's best returns processing technology, revolutionizing the way returns are handled. By maximizing returns' value and minimizing their negative impact on our planet, consumers, and businesses, we're paving the way for a more profitable and sustainable future. Since our launch in 2022, we've partnered with over a dozen 3PL customers, empowering them to process tens of millions worth of returned inventory for leading brands across the US and Canada. Our innovative solutions have not only saved countless labor hours but have also prevented thousands of units of inventory from ending up in landfills. Moreover, we've armed both 3PLs and brands with invaluable data, making returns more efficient, intelligent, and eco-friendly.
Vibes

Vibes

Vibes helps create personal and valuable engagement between consumers and the brands they love. Leading brands use Vibes to grow, activate and optimize their consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The company’s intelligent mobile experience platform enables marketers and loyalty professionals to connect with consumers using a unified native platform of SMS, MMS, dynamic wallet, mobile push notifications, app inbox and performance analytics.
Zendesk

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to start-ups, we believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
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